I have used John Long's Automotive (Georgetown) about every ~2-years since they opened when I don't have time to perform a task myself. I have always been happy with their service. Today I had to deal with them for a warranty item that was not resolved directly by them due to I was 200 miles away. When I told them of the issue and the situation why I could not take it back to them they stepped up and resolved it (financially) to my complete satisfaction. This is how a business builds relationships as opposed to being a transactional business. Glad I started using them many years ago. This incident only re-enforced my continued use of them in the future. Services: General repairs & maintenance, Brakes, Battery
We are glad everything worked out. I hope everyone is feeling better
- Auto-Spec Georgetown