5

Great

5

Very professional, experienced, and friendly. Will be definitely taking our vehicles there from now on!

5

Trustworthy shop. They do great work.

5

I have my fully synthetic oil and filter changed every 10,000 miles on my 2015 Lexus RX350. AutoSpec charges around $100 for this service and also advises anything else that could be done, but they don't pressure me into doing it with them or any certain time. Tire rotation as well is great at around $20. People that cannot see the value here shouldn't go out in public in my opinion....just saying....if you are a FIP or PIP, better go somewhere else.... By the way, Lexus in Austin charges $275 for oil and service every 10,000 miles....they do have good scones, muffins and lattes, but, all in all, I spend $100 and buy my own fancy carbs...LOL! Brian O.

5

I was greeted quickly when I arrived. I checked in & requested a vehicle inspection. There were 3-4 other people in the waiting room so I didn't know how long I'd have to wait. The waiting room was comfortable with plenty of seats should they get busy. My car was finished within 30 minutes. I was surprised at how quickly & thoroughly they worked. I live about 30 mins away from Auto-Spec but chose to have my car inspection done there due to the reviews. I'm glad I did!

5

Phenomenal service. I was visiting Georgetown, I called w/ a last minute emergency, they squeezed me in and got me back on the road in no time. Referring them to my Dad in Sun City. Wish they were closer to me, I'd definitely go back! Thank you Auto Spec!

3

Professional, friendly service writer and the work was done in a timely manner. I liked dealing with them, but was a little disappointed with the quality of the work. I had a set of new tires mounted and balanced. The job was done in a timely manner and the wheel/tire combos were balanced correctly, but when I got home I discovered that all four tires were inflated to wildly different levels and the wheel lug nuts were not torqued properly. Unfortunately that is not uncommon at repair shops, and that is why I double-check after I have tire work done. Dealing with them was a pleasant experience, but I was disappointed at their lack of attention to detail.

5

My car died and had to be towed to a shop. I always worry in those situations if you'll find a shop that treats you ethically. I was very fortunate to find Auto Spec. They addressed my problem swiftly and had me back on the road fast.

5

I was told by another mechanic shop in Georgetown that I needed a new wheel bearing and wheel hub. Total cost $600+. It seemed expensive so I brought my car here to Auto Spec to have the diagnosis double checked and to compare price. They quoted me $150 less and later called me to inform me that all bearings were fine and that the noise was coming from the back tires because there was some "cupping". I will bring my car here for everything now regardless if I have a coupon for another place. It's hard to find an honest and affordable mechanic. Highly recommend!!!

5

We have been headed all the way to GT for some great service and repair services. We have had our Mercedes, Fords and Chyslers all serviced by Auto-Spec over the last 4 years. One instance that stands out was work done on our GLK350 from Mercedes with less than 60K miles on it. Just as the warranty expired, there was an increased noise coming from the rear of the car when accelerating. Our first stop was at Mercedes of GT where we found out the warranty lapsed a few months back, so the total bill was not covered. So with parts and labor, this would be out of pocket in the 3500-4000 dollar range, it was a rear end bearing issue and the entire back driveline and parts were to be removed. We took it to John and his team and came back with a few alternatives. One is the part source by Mercedes and installed by his team. This is normally how it works with parts being OEM but the labor rates are much better NOT going to the Benz shop. The second alternative was to source a complete rear axle and assembly out of state (used) but only a few thousand miles on the drivetrain. Needless to say, we opted for the out of state option and close to new part put on the SUV. Only took one day after the part came in and the work was completed. Guess what? Even as new the GLK was never that quiet, so it seems like the original part was not a manufactured right resulting in a huge cost to replace. Best of all, saved a ton of money by having alternatives to work with. Will continue to have all my cars serviced there or in the other location in Round Rock for convenience. Trusted advisors for all of my car needs-

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