5

Excellent service and Customer Care.

5

No stars! Two hours to complete a simple oil change is ridiculous. Don’t bother me with any more apologies. Christian Brothers just gained a new customer and you yak-artists just lost one. And I dare you to publish this review.

You can get a hamburger at McDonalds or you can get a hamburger at a steak house. McDonalds is fast and cheap, Its cooked one way ,you can sit on some plastic seats and try and enjoy your meal. But it wont be very good. The steak house will seat you a a nice table, a wait staff will come take your order and cook your burger the way you like it and bring it to the table and follow up to make sure the meal was to your liking. This will take longer and cost more. We don't just change your oil and send you down the road at Auto-Spec we do a complete check of your car make necessary adjustments, top off all fluids, inspect all safety items do a 30 point inspection. We will keep a clean and comfortable waiting room or a shuttle ride to your home and then a ride back when we are done with your car. Proper maintenance of your car will get you long trouble free years of service. We believe that taking the time to service your vehicle is time well spent and some take longer then others. Your BMW is one of the cars that has a lot of items to be inspected and is expensive enough to take the time and do the service properly. It sounds to me like you're looking for a McDonalds and a proper service of your car is not important to you. Thank you for your input

- Auto-Spec Georgetown
5

I have been using Auto-Spec for a couple years now and my experience has always been great from customer service in the front office, Lewis has been excellent in communicating what’s needed and giving reasonable quotes in a timely manner. The mechanic had a hiccup once and when I towed my car back to them, they we very honest and owned up to their mistake and fixed the problem and offered a free oil change on my next visit. I like the fact that they are honest and I can count on them.

Thank you for the kind words, glad we earned your trust

- Auto-Spec Georgetown
5

Always friendly, courteous and fair

all our costumers are friends, as far as we know our enemies don't shop hear, (wink wink) thank you for the stars

- Auto-Spec Georgetown
5

These guys literally saved me $4000. On another shops misdiagnosis. They are my go to from now on.

5

Did the work in timely matter. Prices have increased to to Democratic handling of the economy,

I feel your pain on the price of everything, we are doing our best to keep the value high in these times, thank you

- Auto-Spec Georgetown
5

This is the only place I trust to work on my car.

5

thank you for the stars

- Auto-Spec Georgetown
4

thank you

- Auto-Spec Georgetown
2

Work was done timely and to my satisfaction I thought I paid too much $165 for oil and filter on f250 diesel I asked jose twice to give me estimate on additional work and got no response from him

AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.