Reviews - AUTO-SPEC

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Larry

3/21/2025

Auto spec is very efficient as they get you in for your appt and out quickly. They also will run you home if needed. We have used them since moving here and highly recommend them. A very efficient appt and time spent at shop.

Thank you, Larry, for recommending us! We take pride in providing efficient service while also prioritizing our customers' convenience. It's great to hear that you appreciate our efforts to minimize your time spent at the shop. We look forward to continuing to serve you in the future!

- Auto-Spec Georgetown

Debbie Wade

3/13/2025

Debbie, thank you for the 5 Stars!! We appreciate your business and look forward to seeing you at your next service.

- Auto-Spec Round Rock

Sofia Negrete Chavez

3/13/2025

Great customer service and great quality . I recommend them

Sofia, thanks for the great review. We are blessed to have wonderful staff that truly believe in the importace of customer service. I will pass on the accolade to the guys. We appreciate your business and your trust.

- Auto-Spec Round Rock

Ramon B

3/12/2025

This was my first time visiting and I was very impressed. My experience with Automotive Specialist was excellent. Stopped in for a Check Engine light. Mike was professional, knowledgeable and courteous. Great communication with what work needing to be done and what to expect after the initial diagnosis. Highly recommend.

Thank you, Ramon! We're thrilled to hear about your excellent experience at Automotive Specialist. It's fantastic to know that our professionalism, knowledge, and communication left a lasting impression. We appreciate your recommendation and look forward to serving you again.

- Auto-Spec Round Rock

Royce Pat

3/12/2025

Got a transmission flush for 2012 Honda CRV and it cost over $300. I didn't ask the cost before I made the appointment and that was not smart on my part. I have since learned that I could have paid less at other shops.

Royce, thank you for your feedback and I am sorry that you felt our communication was lacking. I have addressed your concern with my team and they will strive to ensure complete transparancy. Thank you for making me aware of your issue and being part of our never ending quest to improve our business!

- Auto-Spec Georgetown

Christopher Bankston

3/10/2025

Staff, technicians and mechanics are don't cut corners and don't try to upsell you for services that are not needed. Parts that are installed are new and warrantied and not rebuilds that can be questionable at times.

Thank you for the wonderful review, Christopher. I am very proud of our staff and have worked very hard to retain honest customer oriented individuals. I appreciate your business and most of all your trust!

- Auto-Spec Georgetown

Carol Roupe

3/10/2025

All very good. On time. Polite

Thank you for the 5 star review, Carol!

- Auto-Spec Georgetown

Richard Bartz

3/10/2025

Richard, thank you for the 5 stars!!

- Auto-Spec Georgetown

Sheldon Fortenberry

3/7/2025

Had to bring car back but they took care of the problem right away. They are very customer oriented.

Thank you for taking the time to write such a positive review, Sheldon! We're glad we could promptly address the issue with your car and provide exceptional customer service. We strive to always put our customers first and it's great to hear that you experienced that. We look forward to serving you again in the future!

- Auto-Spec Georgetown

Ricky Ellis

3/6/2025

The staff is very helpful and friendly.

Thank you for your kind words, Ricky! We're thrilled to hear that our staff provided you with a helpful and friendly experience. It's our top priority to ensure our customers feel supported every step of the way. We appreciate your feedback and look forward to serving you again soon.

- Auto-Spec Round Rock

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