3

I had a check engine light come on on my 2016 mini Cooper. I called auto spec and asked them if they worked on mini coopers and they said yes we do. I had put my scanner on the car and diagnose the fault as an EAC sensor myself. When I went back up to talk to them about the car, they told me everything that I already knew that The EAC sensor was bad and would have to be replaced. But then they told me that I should take it to a mini Cooper dealer that they couldn’t do it and they were deciding now that they were no longer gonna work on mini Cooper’s. when they told me that I figured well that’s fine. I guess I’ll have to take it to the mini Cooper dealership but then they charge me $130 to do a sensor test on the car and read the fault error which I had already done. I understand that they’re a business and they have to charge for their time but I just thought considering the situation $130 was just a little excessive to do a sensor test.

Mark, Thank you for your review. I'm sorry if you had a bad experience. We do work on Mini Coopers. However, on most any vehicles there are certain things that are proprietary to the dealers. We will always do a complete diagnosis, even if the customer or parts house puts a scanner on the vehicle. We will never string our customers along by working on things we know that it would be better to take the car to the dealer for the repair. If the technician feels this was something we could have done in house, we would have taken care of it. As with any business, we do have to pay the technician to diagnose the problems, no different than at a Doctor's office. We are very fair in our pricing and I dare say we are one of the most reasonable and honest shops in town.

- Auto-Spec Georgetown
5

Great job. Great communication and flexibility to work on a unique vehicle. Had to get parts from the UK! Thanks guys!

Thank you Stacey for the encouraging words! We're thrilled that you had a positive experience with us. Our team is dedicated to providing exceptional service and we're glad to hear that our communication and flexibility met your expectations. If you need any further assistance, please don't hesitate to reach out!

- Auto-Spec Round Rock
5

Teffic place. Great customer service. Pick me up from my job to get my truck. Replaced my belts and spark plugs. Runs great now.

Tom, Thank you for the wonderful review and the 5 stars! We appreciate your business and being an important part of our Auto-Spec Family!!

- Auto-Spec Georgetown
5

It was very easy to make an appointment and all staff very professional friendly and knowledgeable.

Rich, thank you for the wonderful review and the 5 stars. We appreciate you and for you being part of our Auto-Spec family!!

- Auto-Spec Georgetown
4

Be wary of car mechanics that rush with the prognosis. Auto Spec takes the time to do a thorough inspection and find the root cause of your car troubles. It’s all good under my hood now.

Thank you Rudy. I appreciate the kind words and 4 Stars!! We appreciate you being a member of our Auto-Spec family.

- Auto-Spec Georgetown
4

Checked further thwn just oil change

Carmel, Thank you for your feedback and the 4 Stars.

- Auto-Spec Round Rock
5

New to the area and went here for an oil change, great experience!

Thank you for choosing our shop, Jamie! We're thrilled that your first visit was a great one. If there's anything else we can do for you, just let us know!

- Auto-Spec Round Rock
4

Rex, thank you for the 4 stars. If there is anything we can do to make your experience better, please let let me. We always take advice seriously to help us grow. You can reach Vern @ 512-864-3022

- Auto-Spec Georgetown
5

I wouldn't take my car anywhere else. They have always been honest and fair with all of my auto's needs. They are the best.

Thank you, Marsha Lee-Spriggs! Your loyalty means the world to us. We're thrilled to hear that our dedication to honesty and fairness has earned your trust. Your kind words motivate us to continue providing the best possible service to you and your car.

- Auto-Spec Round Rock
5

Jeff, thank you for the 5 stars. I appreciate your business and you being part of our Auto Spec Family

- Auto-Spec Georgetown
AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.