The staff were friendly, their communication was excellent, they were very knowledgeable about my vehicle and the problem I was describing, and they fit me in on a day they were already booked and were able to have my car's problem identified, fixed, and back to me within a few hours. I believe they did what was best for my car by using good replacement parts, not trying to find more "problems" to upsell me, and they even gave me a new customer discount. I was scared to bring my car in, but I knew it needed to be done because I was worried about the sound it had been making the past few weeks. It no longer makes that sound, I did not break the bank, and I was not without my car for more than half a day. I would definitely bring my car back again in the future for maintenance or repair. I just moved to Round Rock within the past year or so, and in that time I've taken my car to multiple auto places in town for oil changes and my yearly inspection, and this was by far the best experience so far. Thanks!