While camping nearby, I had the skidplate under my truck come loose & drag - 15 min before checkout. I extended my reservation & began looking for a repair shop. The first I called was Auto-Spec. Although totally slammed, the nice man told me that if I could drop it off, he'd see it got fixed. Soooo...I get there & they are absolutely swamped. Zero parking spaces. All bays filled with cars & mechanics. I stop at the door to check-in & we go out to look at my car. This busy man crawls under it, goes & gets a drill & socket, and proceeds to solve my problem then & there. No charge. I will give them my business whenever I'm in town & suggest you do the same. I witnessed a difficult phone call handled with complete professionalism & no trace of irritation. I saw mechanics working instead of standing around. No empty bays. No bays with a car but no mechanic. I was already impressed before he repaired my car.