5

I work with automotive repair facilities daily in my job, and I can tell you that this place is a rare breed. They are a unicorn in the auto repair world. Honest, quality work and reasonably priced. I've had multiple experiences with these guys and they always deliver. They're knowledgeable, helpful and honest. I've never left there feeling cheated or pressured, and you always get a sense that they have your best interest in mind.

5

The only shop I take my cars when they are no longer under warranty. Great, thorough, honest service. They have fixed a couple of issues on my old '99 Miata that were beyond my amateur capabilities, and they replaced the soft top for less than half what the dealership quoted me for the same job.

5

The mechanics who work here are honest and trustworthy. They are not going to overcharge you. They are also very knowledgeable.

2

I return because they have done good work before. Not interested or no customer service. I tried not once but three times to get an estimate on repairs or replacement on my engine. No one returned my call.

You would need to bring that truck into the shop for us to be able to give you an estimate. There are way too many variables for that to do an over the phone quote. We have no history of ever seeing that truck here, just a few phone calls about it.

- Auto-Spec Georgetown
5

Amazing customer service, highly recommended.

5

Wonderful People.

1

For an afternoon (less than 2 hours) of work and less than $150 in parts I fixed what was quoted as $700. In addition, when going to work on my car a few days after having a check engine light inspection done here, I find out that my radiator cap is not/has not been on. I got the $700 from what I was quoted over the phone. By your staff. I was also told that two belts needed to be replaced, which is odd since there is only one belt, the serpentine belt mentioned, in my vehicle. When I said "two belts?" I was told that was correct, and that if I got them together I would save some money. So I said no thank you and fixed the ONE belt in my vehicle on my own. No misunderstanding.

After reviewing your invoice the quote that we worked up for your 2003 Toyota included removing and replacing the serpentine belt and removing and replacing your thermostat. The total for those repairs was quoted to be $351.83. Not sure where you got $700 from. That was not our quote. Sorry if you misunderstood, parts and labor for that job is $351.83 and that includes a 24 month 24k miles warranty.

- Auto-Spec Georgetown
5

Feel like these folks have always been honest with me about what my cars needed. Present options and are never pushy about unnecessary repairs. They offer courtesy transports. They are polite, professional, and typically get the work done in a very reasonable amount of time.

5

Brought my Xterra in with an alternator light indicator. I had tested the alternator output with my voltmeter prior to taking vehicle in. The voltmeter indicated normal output from alternator, but, decided to give Auto Spec a shot thinking it could be something above my paygrade of expertise. Vehicle was dropped off late afternoon on Thursday. Was told by the friendly desk person that I would receive a call the next day with a diagnosis and estimate. Received a call the next afternoon from the same friendly desk person stating they had checked the alternator and it was functioning normally, but, the check engine light was on with an error code reading a malfunction from the mass air flow sensor. She said the mass air flow sensor looked to have recently been replaced, so, the mechanic didn't think this was an issue. Reset error codes and asked me to pick it up and drive it for awhile to see if error codes come back on. No charge! Also stated I had a headlamp out. I asked them to replace headlamp. Friendly desk person called me back within 20 minutes and said vehicle was ready for pickup. I arrived to pick up vehicle and went inside to pay for my headlamp. Friendly desk person said there was no charge since they couldn't find anything wrong. I was floored. One almost never finds this kind of honesty and superb customer service in this day of big box stores and rush to grab the almighty dollar. It's refreshing to find a local business who understands the impotance of honesty and great customer service. They definately earned my repeat business! HIGHLY RECOMMEND! Oh, if the owner reads this, your front desk girl definately deserves a raise!

5

Very professional, experienced, and friendly. Will be definitely taking our vehicles there from now on!

AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.