Georgetown & Round Rock Auto Repair

OK, did my first review on this place about a year ago; time for an update. These guys STILL ROCK!! Every time I go here, service, attitude, pricing, and work are superb. I'd drive for hours to take my car here (assuming I could actually drive for hours when repairs were needed...) Everything I said the first time still stands. They're professionall, totally honest, super helpful, as fast as I'd want anyone to be. Not for the first time, the actual cost of work performed was less than the estimate (in this instance, estimate of $80-100, actual $63 and change.) This is a superb outfit, hands-down, from the folks doing the work, to the service writers, to the outstanding shuttle driver. Top marks.

There's not another shop in town I'd bother recommending. I know my way around under the hood of a car, but when there's something I can't fix or don't want to fix, this is the only place I bother taking any of my cars. I know the guys will accurately diagnose the problem, fix it properly, and they'll charge me a reasonable price for it. That's pretty hard to find in any shop. The story that really sold me was when I sent my mother down to their shop several years ago. She was in from way out of town, and was having some problems with her car that I couldn't figure out. Plus, it was intermittent, so that made it even more difficult to diagnose. I told her to go down to JC Auto and to tell them that I sent her down there -- thinking that they at least know who I am, so they'll treat her a little better than some out of town stranger who just rolled in off the street. Not that I doubted them to treat her right regardless, but this is my *mom*, I've got to look out for her. Of course, she doesn't do that. She just rolls in and says she's having problems and doesn't know the first thing about cars and she's scared about driving it home. All the things you're *not* supposed to do! So, they put her car on a lift and accurately diagnose the problem. They then tell her that they don't have the part in stock, and can't fix the car today, but there's no reason she can't drive it home safely and what to expect from the car if she does. They also give her part numbers and complete workup of what's wrong and how much it should cost so she can take that to her mechanic at home and know that she's getting a fair deal. Then they took her car down off the lift and didn't even charge her a diagnostic fee before sending her on her way. This was someone they really could have taken advantage of with seemingly no repercussions and it never crossed their mind to treat her any differently than their best customers. I'm sold, and there's not another shop in town I'd recommend or use.

I wish I could give -50 stars to counter all the reviews planted by employees. If you have a half a brain, it should be pretty obvious to you that most, if not all, of these 5 star reviews are fake. First of all, this is just a little garage that nobody's ever heard of, yet they have 5x as many reviews as national chains? Think about it. Second, just take your car there and see for yourself. This place is a catastrophe, to a point of being cliché. Bad diagnosis, ignorant employees that don't care about anything, mechanics that lie about everything, sky high prices. And that was just for me to get an ESTIMATE. For whatever reason, if you should decide to take your car to this "business," PLEASE, make sure to get a LINE ITEM quote on paper, so you can see why their prices are nearly double, compared to everywhere else. Then ask them why they have a 30%+ markup over dealership prices on their parts. Ask them what those little $48 and $125 charges here and there are for. Ask them what the "extra fees" section means. Then go somewhere else and get it done for half the price in half the time.

Very straight forward and honest business. They do a very thorough and efficient job on our Corolla. Highly recommend them.

I was referred to JC Auto by the guys at Eagle Transmission (great place, as well) They had my car for almost 3 hours and had it up on the lift 3 times and they went through it with a fine tooth comb. They were taking things off to visually inspect these parts and plugging it up to this and that. Well, almost 3 hours later, they tell me what it wrong with it. Nothing major, it was the computer acting up. After being powered off and back on it started driving fine. I was told it would eventually need to be replaced and when that time came I could take it to them. For all this, they only charged me 45 bucks for the estimate of fixing it. Now that I have an honest assessment, I can weigh all options. I would recommend JC auto to anyone that does not want to get ripped off.

It's nice to have mechanics that just "get it right", and fire on all cylinders for your service. I have used John and Corky's in the past on various occasions related to routine service, major work, or just that odd sound that seemingly needed attention; EVERY time I visited them I got the best service they could offer. Most recently we had a suspect issue with the brakes on my wife's van, or that was the prompting from her dad, thanks for that marital hand grenade (lol); I did NOT feel there was an issue, but needed to ensure that the wife was comforted and I didn't seem bull headed on my opinion. She is very educated & smarter than the rest of us...but, in this area of knowledge I am the one with experience...How to resolve it? J&C of course! [Enter] J&C Automotive. [applause] We needed to have the van serviced anyways, and a "trip check" performed on it before our trip, so I included in the scheduled appointment for them to please check out the brake system for me. As expected, when I called ahead, J&C gave me an honest time frame of service and when to bring it in..it was an early Saturday.. they recommended Monday; and I did so, to best accommodate all of us. I brought the vehicle in early, explained the situation, and in an unbiased way they would look into the issue for BOTH of our needs (my wife & I) to resolve the quandary. As I was early, and had NO vehicle.. they easily provided the FREE shuttle service to get me back to work. The scheduled service went according to plan, and in the process they learned that there was nothing wrong with the brakes.. it was as simple as I thought, changing weather causes semi-metallic brakes to make noise. [husband smiles] At the time of pickup, they (as an unbiased professional) non-condescendingly explained the issue to my wife and she respected them for it. [wife delighted and relieved for saving money and for safety] It clarified the issue, diffused the marital hand grenade, and we BOTH knew that the issue was resolved. [husband and wife adoringly look at one another] [Exit J&C] AWESOME. I also need to add that the professionals at J&C always give you their best: from the counter attendants, the back staff, or the "grease monkeys" under the hood. On many occasions I have called for recommendations on parts, referrals on specialty services, or general auto "know how"; they always tell you what can/cannot be done, where to go, and what to do..even if it means that you can get it elsewhere (away from J&C). With that type of service, they build a loyal trusted customer base and my respect because it is about YOU and YOUR investment.. not about them and any of the profits. If you ever need a good vehicle service, maintenance, or repair stop in or call John and Corky's Automotice Specialist to fill your needs. If you need to diffuse an automotive "marital hand grenade"..lol... contact them, I am sure that they can do that also!

I just got my car inspected there this morning. It was quick and easy. I was in and out right away. I've found a new place to bring my cars and it's great that they're open on Saturdays!

What a great feeling to find a mechanic that you can trust. What an even better feeling when you're a female. Somehow it's the nature of the business to rip people off and women get the worst of it just because they can get away with it. JC Auto is so much better than that. First experience with them was so great. My husband took my car in and told them to call me with the info later. They were honest and up front about all the information. They explained what options I had and what they would cost as well as why. I could do a less expensive fix, ie. a rebuilt starter instead of a new one, and what that could entail down the road. The second visit was to replace an item that we thought needed it based on the car's mileage. The guys explained that it is not something that needs to be done on that particular car. Every time we take a vehicle there, the people are honest and upfront about what needs to be done and what doesn't. They do the work in a reasonable time frame. Just dropped of a car this morning and the place has lots of business but I am confident they will get it back to us tomorrow if possible.

We took our car here last week for a "check up" on some repairs we had done ourselves. No one in our house is in the least bit mechanically inclined, and these were emergency repairs done at night and the only instructions we had were suggestions from the people at an auto parts store. Since we are about to make a long drive, we thought it would be best to have a professional redo the repairs. We dropped our car off, and later received a call from the service technician telling us that they didn't see anything that needed fixing, and that our repair was sound. When we went to collect the car from the shop, there was NO CHARGE, not even for the labour/inspection. Most other auto repair shops would not only have charged us just to look at the car, but would have "found" that the repairs we made needed some sort of professional tweaking. Honesty in AUTO REPAIR? IT IS REAL! How incredibly refreshing! We're convinced: JC Automotive Specialist is the ONLY place we will go for repairs now. It is a great feeling having mechanics you can TRUST.

Just came back from visiting JC Auto Specialist. I was very impressed with their honesty and their kindness as far as customer service. I recently took my vehicle in to have my oil changed somewhere else and was told I was needing my transmission flushed. I thought that was odd since I haven't reached the 30,000 mileage mark. So I held off to see if I could get a second opinion. I'm pretty familiar with the basic maintenance that is needed on my car according to my manual. JC automotive took a look without any charge and said it looked great but recommended that I do have this done at 30,000 miles. I will in the future bring my business here for all my car maintenance needs and would recommend this auto shop to everyone.