1

This business was highly recommended to me from someone who had been getting service here for over 11 years, and after my experience, will never be back. Long story short, there was zero communication and no professionalism nor did they stand by what they say. Absolutely no concern for letting the customer know what is going on unless you call them. Also, I am randomly missing a piece of the trunk liner now (they claim they did not touch it, but I don’t know how it disappeared). Thankfully, when they broke two other pieces of my interior liner, they replaced at no cost to me (as you should). That however is the only positive thing that happened, minus having to wait a weekend for the part to ship and have it replaced. After being highly recommended and seeing so many positive reviews, I am extremely disappointed in my experience and won’t be back.

Sorry we did not meet your expectations. COVID had us down on staff and we were struggling just to get the cars fixed. It's our goal to keep everyone informed of what's happening but we just fell short. The piece missing from the trunk was replaced at our cost although I am positive it was not lost at our shop. Sorry you did not get our best but we did try and make it right

- Auto-Spec Georgetown
5

I’ve lost count of how many cars I’ve brought to Automotive Specialist. From fluid changes to water pump and timing belt replacement to rear subframe work, they always take great care of my cars and me. Prices are fair, and much lower than a dealer. I’ve brought everything from brand new Corvettes to 17 year old Nissans here. Same quality and response every time.

5

Thank you Ray and AutoSpec for fixing that annoying vibration in my truck. It now drives very well and rides like a new truck. Your excellent customer service is much appreciated.

5

During the last cold snap this year, my heater core in my Chevy Equinox went out... spewing antifreeze in my floorboards & fogging up my windshield to the point I could barely see to drive. I called about 10 auto shops around the Austin area, and got quotes ranging from $1100 (Auto-Spec) to $2600. It's an INTENSE "fix" -- the dash, steering wheel & front seats had to be removed. A lot of places I called said they wouldn't even take on the job because it was so much work (14+ hours of labor alone!)... but Mike & Ray quickly gave me a quote and offered to set up an appointment to get my car fixed. We've used Auto-Spec in the past and, even though they did quote us the lowest price, were happy to give them our business again. The guys (we worked with Mike the majority of the time) were AMAZING, keeping us updated along the way and even taking pictures to show us how crazy my car looked once they took the seats and dash out! (I mean, who takes time to snap a few pics to show the car owner when they come pick up the car? Pretty cool!) Their original quote of $1100 is basically what we ended up paying (plus $20-something dollars for a new hose that was needed), and I can honestly say that their work was AMAZING! I couldn't tell a bit that my car had been totally taken apart & put back together. We will definitely continue to use Auto-Spec for all of our car repair needs in the future! Thanks, Mike & Ray!

5

5

Ray and the team always provides great service and advice on our vehicle. We have been using them for years to help with our repair and maintenance needs since they provide great service and only recommend what is needed to keep our cars running great.

5

JC Automotive Specialists have been my one and only car shop for the past 13 years when they gave me an honest assessment of faulty engine mounts in my 1 year old Nissan Murano. Instead of charging me to fix it, they worked with the Nissan dealer to explain the situation should be covered under warranty even though I was just outside of the warranty period. They saved me over $1000 on my first visit. They have been my shop for all of my cars since that day. They always treat me fair and don't try to sell me things I don't need. They even offer free rides back to work/home when you drop off/pick-up your vehicle for service. I can't recommend them enough! -Travis

5

5

I have an older Miata - 2000 SE - and these guys really know their way around this car. I trust them to diagnose and repair it properly. Plus, the cost is always what they say it is. They know their stuff and are honest and fair.

5

John, Ray and their crew are so honest and thorough! They go above and beyond to explain how issues can be connected and how to avoid problems in the future. I trust them 100% with my safety and care of my Lexus. And not to mention the prices are very fair and competitive! I won't bring my car anywhere else. Thanks guys!!

AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.