5

I ordered 2 new tires from Tire Rack which delivered directly to Automotive Specialist. Scheduling the appt was easy and quick and when I arrived the service writer was very professional and the work was done quickly and at the quoted price with no up-sell pressure. Fantastic experience.

5

Brought car in for inspection and had appointment in advance. Done on time, quick job. Highly recommend

5

My entire extended family trusts Auto-Spec with all of our vehicles. I own a Mazda Miata and of course they are the absolute experts on Miatas. But these guys and gals are simply the best, most honest, friendly and knowledgeable folks in the auto repair universe, regardless of your make or model of vehicle. The service writer, Beth really knows her stuff and always has a warm smile and welcoming attitude toward each and every customer who enters the door. She and the entire staff truly personify the Long family's company mission of instilling and returning peoples' trust to the family mechanic.

2

I always try to be as careful as I can when going to the shop. Unfortunately I don't always have the best of luck when doing that. I am currently between mechanics so I have been trying out some of the shops in the area. This time I tried out John Longs. I called them asking if I could bring my own parts, as I know that it would be cheaper. I told them that I would buy a power torque clutch and flywheel kit from O'Reilly's which would cost 570.99 before tax They told me that I could do that but they would not recommend it because the Powertorque kit is not the best quality, and it wouldn't be under warranty. They would put a better one on that would last longer. So I agreed and they went on to work on the truck. I later came by to pick up the truck and saw what part was on the Invoice, the same O'Reilly clutch and fly wheel kit that they had told me not to buy, But this time it was 905.31 before tax. I'm not saying that these guys are a bad business I'm just here to warn about parts mark ups.

5

I highly recommend Auto Specs to my neighbors in Georgetown and family in Round Rock. Excellent service, reasonable prices, kind and helpful staff, offer coffee while you wait, or for longer appointments they offer free shuttle service. They even called a tire dealer for an in stock tire I needed same day. They have taken care of our car needs for 3 years now and we are thoroughly satisfied with their operation from top to bottom! Bill and Gerry Weldon

5

This is My sons and I think He is great

5

Auto-Spec is the only place we trust for auto service in the area. They go above and beyond to make us feel like family and provide reliable honest service. Having to deal with auto issues is not a fun thing to do in the first place, thankfully I can rely on them to take care of us and get us back on the road. Thank you!

5

This business is reliable and honest. Provides superior service! We has used them for over 10 years and my adult children continue to do so as well. I would highly recommend to anyone looking for a mechanic you can count on for all your vehicle maintenance.

5

Please read this... John is the best!!! I live north of Dallas and as was driving to South Austin about 10:30pm... and my 2012 Hyundai Sonata Turbo starting make a lot of noises and running horribly. I pulled over and checked into a hotel for the night. The next morning, I searched the web (on Yelp) and picked and called Automotive Specialists in Georgetown. John answered the phone and said he would look at it immediately for me since I was on a long weekend mini vacation . A few minutes later, as I was waiting for the tow truck... John called me back and said that he thought about what I said and the way I described the car noise and ride... So he talked to his best friend who is the service manager at Beasley Hyundai in Kyle... he said that there is a recall on my engine and instead of bringing it to him... take my car to Beasley Hyundai and through this recall by Hyundai... Beasley will be able to put a new engine in my car due to this engine recall!!! So I had it towed 40 miles to Kyle... and they are in the process of getting me a new engine installed! The final approval from Hyundai came through today! So if it were not for John being upright, honest, truthful, smart and helpful... I would not be getting a new engine. He put me first, and for that... Automotive Specialist in Georgetown is the best repair shop I have ever (and not ever) dealt with!!! Jerry PS: My car has 147,000 miles on it!

5

I'm fortunate that I haven't needed any major work on my old '97, 315K mileage Maxima, since I moved to Round Rock 9 months ago. That being said, it was extremely important to me to find a shop that truly cares about routine maintenance and helps with the small stuff before the bigger problems have a chance. I value a good, honest, knowledgeable, and reliable auto shop as much as (if not more than) I value the same traits in a doctor. My experience so far has convinced me that I've found all of that here. I was even more pleasantly surprised when I learned today about the shuttling service, which took me to work so that I didn't have to call for a Lyft ride - what a gift. Looking forward to bringing our cars here for many years to come, and driving my well-maintained Maxima for at least another 200K miles!

AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.