Georgetown & Round Rock Auto Repair

Wow. Just.... Wow. I am new to the area and was leery about taking my car in to a "mom and pop shop" without a recommendation. But my Mazda broke down on me... again... and I was tired of dealing with the dealership. I saw the reviews for this place here on Yelp and thought I'd check it out. When I talked to Ray about the status of my vehicle (after they had looked at it, which they did in a timely manner) he said everything pointed to the throttle body. Now this is the part of the story where I usually get screwed over by the car guy who can very obviously tell I have absolutely NO IDEA what that means. So then he said the dreaded words, "and that's a really expensive problem." Crap. The tears were welling up behind my eyes. But then he advised I just have them clean it out versus replacing the whole thing to see if that would do the trick. That made me breathe a little better and of course I agreed to it because it sounded way cheaper! When I picked the car up Ray was honest with me, said the engine light was off, it seemed to be driving fine, and that he was crossing his fingers for me, but if I had any more problems with it to bring it back. Before I go any further, let me just say that I was already impressed that... #1, They got to my vehicle in a timely manner, #2, They were very professional in their appearance and communication, and #3, They advised a cheaper solution when they easily could have charged me $1,200 to replace the thing (which is probably what the dealership would have done). But THEN... a truly magical thing happened. I got my wallet out to pay them the $65 they had previously told me they would have to charge up front for running the diagnostics on the check engine light, and the guy said, "No charge." Wait.... What? No charge? I mean, they DID WORK. They cleaned out the thing. They ran the diagnostic test. Seriously?? I'm sold. I told the guy, "I hope you don't take this the wrong way, but I hope I never see you again." I mean, no one WANTS to take their car in to the shop. But if (OK, when) I have problems with my car in the future, I will feel 100% comfortable and confident taking it to this place. I am so impressed. I really can't say enough about the experience. They have no idea how much they have done for my spirit.

I do most of my work myself but there are times when I just dont want to do it or when I need it faster than I could do it myself. For those times this is the perfect shop. I've taken 2 of my cars there and they have gone above and beyond every time.

Let me start off by saying I have know John and the service writer for many years. I have worked cars for a long time as a hobby but I can do just about anything. I had a alternator go out in a van I had and didnt have the time to do it myself. I got it up to his shop and was told yes its the alternator and it would be $850 to replace it. I really didn't have time to do it so I said just do it. The next day just for amusement I called the ford dealer and they said it would be $650 to replace it. They were charging more than the dealer. They also fixed a vacuum line for $100 ( I drove it twice before that stopped working again). I picked up the van paid the bill and then drove it to a event I was doing. On the way back from the the event it made a strange noise and then a short time later it started to overheat I pulled over let it cool and then just limped it home. I had the van towed back to Johns shop ($100). They had it a day or two and gave me a list of BS things that are "wrong" with it. One of the things wrong with it was that there is a small wiring harness broken by the fan. I then decided I didn't want them to work on it anymore I will do it my self. I then had it towed back to my house($100). I ripped into to the front end to get to this harness found it the brake in the wires. I then found a 11mm deep socket in the bottom of the fan shroud. a 11mm is used to remove the turbo hoses to get to the alternator. So the diesel mec that they have dropped his socked in the fan and didn't remove it and then the fan picked it up and ripped the harness. I repaired the wiring and put it all back together and it was driving horrible. There was another problem. I then had it towed to the ford dealer($100) They had it a few days and then told me that the PCM is bad and that if the harness that got ripped will short them out. I had them replace it for $1300. I called John and told him the story he told me that he will check into it. I called back in a few days and he said he not missing any sockets and he cant help me. My best thought for anyone needing a repair just take it to the dealer. If the dealer messes anything up they will cover it a lot better than John.

I am a woman that knows how to put gas in my car and drive it. Consequently, I get treated as such. The staff at JC Automotive showed a sincere concern for automotive problems, treated me with the utmost respect and gave me a very fair price for the repairs needed. I'm soooo happy to have them in my corner.

Scam Artists They tried to charge me $65 for a inspection to find out what the problem was. Go across the highway to AAMCO, they do it for free.

This shop was great, i was driving my dodge neon that just broke down while driving on 620. My car was towed to this shop and dropped off. The following day my car was already diagnosed, fixed and ready to be picked up! They had a payment plan and was happy to work with me! This shop was on top of things and so friendly! This was prob 2yrs ago and i have not stopped using this place. I highly reccomend them

My car was repaired within one day and the service was really affordable and i'm sure a lot less than what I would pay at the dealership. The customer service was great and they provided shuttle service to pick up my car. They also gave me a $15 discount for being a first time customer. I will definitely return for routine maintenance.

I think you tell a lot about a company about how they handle a warranty repair issue and in this arena, JC Autospec really proved why they deserve so many five star reviews. My son’s rather old Buik Roadmaster needed a new a/c system, which they installed before a road trip he took to Dallas and Houston. On his way back from Houston, he got stranded in La Grange when the car would not start. I thought it may be a battery issue, but after various attempts at jumping it, he had the car towed a short distance to a local mechanic (and I drove out there to pick him up.) The La Grange mechanic looked at it and it turned out some clutch on the new a/c compressor had seized. This prevented the main belt from turning and is the reason the car would not start. The next day I spoke to JC Autospec and they had the car towed back to Austin and repaired without any quibble. We discussed whether they plan to get the warranty repair done in Round Rock or by the mechanic in La Grange. Towing it back for JC Autospec to do it, meant we did not have to drive back to La Grange again to pick it up, so they decided to do it that way. We get all our vehicles serviced by them and this experience certainly proved why it is good to stick with a company you can trust to deliver what they promise. Highly, highly recommended.

Took my BMW convertible in for new tires ordered from Tire Rack and they scratched a wheel. Most places would have tried to weasel out of it but they were up front and took care of it 100%. That kind of honesty is rare these days. I highly recommend these guys and will continue to use them.

I brought my 2001 Mazda Miata to them for a loss of power and engine shake on March 15, 2013. Thy had the tech Andy Seevers take a look at it, and came back with the transmission was slipping. The quote was $2,800 for the repair. This seemed high to me, nor did I ever noticed the transmssion slipping, not ever feeling/showing on the RPM gauge. I picked the car up, paid the $65.00 diag fee. I took the car over to Mazda South, and was told by the dealer that the u-joints were gone, and would be $956 to replace the drive shaft. I picked it up there, and took the Miata to AAMCO, who told me the u-koints were gone and would be $950 to replace the driveshaft, with new, replaceable u-joints. AAMCO could find no problem with the transmission. I talked with Jonathon at JC auto, and he could not give me a reason other then the mechanic took it for a test drive, and thought if felt like the transmisson was bad. I was really disappointed in this, I took it to them from S. Austin after reading the great reviews. Use at your own risk, it seems their mechanics are trying for more repairs for higher commision.