5

I had to make an appointment several weeks out. But when I got there, they took me immediately. Service was fast and efficient. I was inspected and back on the road in about 20 minutes.

The appointments are pretty far out but we still think this works best for our customers. I am glad it worked for you. thank you

- Auto-Spec Georgetown
5

Great folks. Been using them since they opened years ago!! They will go above and beyond and have for me more than once!!

Our mom's raised us right, thank you

- Auto-Spec Georgetown
4

Have taken my vehicles there for oil changes for several years and, until last oil change, all was fine. Major issue with last oil change but I won’t rate them low over this one problem. Waiting to see if issue continues!

We are human and mistakes happen, I hope you found us to be proactive and that we did everything posable to make it better. Hope to see you next time. thank you

- Auto-Spec Georgetown
5

only here for the state inspection. really appreciate that the reservation time was respected. despite being busy, i was in and out quickly.

Glad it went so well, thank you

- Auto-Spec Georgetown
1

Friendly people who don't know what they doing. We brought our vehicle in to have our A/C fixed, they said it was the evaporator they replaced it and charged a boatload for doing it. It was dead again in under 6 months. We took it back, this time it was a Schrader valve and more money. It failed in less than a day. Back again and now it was everything else compressor, condenser, lines, ect and no promises. We were done with the incompetent guessing and took it another shop the next day, it was the high pressure line, cheap and done in a day plus best of all icy cold ever since. The guys at Auto-Spec were useless and a waste of time and money. It is clear they had no idea how to even diagnose the problem let alone fix it and never should have said they could. P. S. - Regarding the response, yes I have the right shop. It's called a "user name". I do question the claim that he can't find the work order, how many badly botched A/C repairs do they have? Also they had three tries to make it right, and only made it worse. Someone else already made it right on their first try. I do not question the sincerity but the mechanics just were not up to the work.

At Auto-Spec we stand behind all our work and diagnosis. I wanted to reach out and see if we could make this right. However I do not find your name in our data. I also can not find any work orders with the description of the work you described. So I'm not sure you have the right shop, however If it was us and there is the possibility of us making things right, please reach out to myself (John Long) thank you

- Auto-Spec Georgetown
5

I have been taking all our vehicles to Auto-Spec for over six years. There’s a reason for that. Auto-Spec consistently does maintenance or repairs correctly and at a fair price. On more than one occasion A-S has addressed a concern I had about my vehicle and determined it did not need attention at that time. Who does that? They also provide transportation home if needed. Bottom line, I only need one shop to take care of our vehicles and that place is Auto-Spec.

We appreciate the review and being a long time customer. We would never spend your money without a benefit to you or your car. thank you

- Auto-Spec Georgetown
5

AutoSpec always meets my car care needs, timely and efficient, and with a smile. Thanks, Don

Happy to be there for you, thank you

- Auto-Spec Georgetown
1

Called to get an AC fix, talked to first guy who was awesome! Told me to email him the diagnosis I got from Firestone and that he’s get back to me,sometime passes and I never heard back so I called, took down my info said they’d call back… never got a call back.. a few days later (now maybe a little over two weeks later) I called again, talked to a third guy who I just finally said”hey I just really need a quote asap” he said he would get all the part prices together and shoot me a call.. that was august 1st. And today is the 15th..no call back and I get a text today that I should leave a review for choosing them:/ so so bummed. driving it in this heat has sucked and we wanted to support a small business.. we have decided to go else where as I can’t just wait around in this sauna any longer lol

I am sorry my guys did not get back to you, They should not have told you they would call you with a quote over the phone. It has been our policy to not quote any job with out having diagnosed it. We have found this only makes us look bad when we quote one thing then when the car get to the shop we find it needs something different. However we did tell you we will call back and we did not do that. This bad review is well deserved and I am deeply sorry that you were not treated in the manor that you deserve

- Auto-Spec Georgetown
5

They were so helpful in getting my car in for an emissions test! Very flexible with scheduling.

Glad we could help, thank you for the review

- Auto-Spec Georgetown
5

Love these guys. Fast, friendly and most importantly I trust their work! I have price checked them against dealer service and they are always better.

Thank you for the praises, and thank you for being a client

- Auto-Spec Georgetown
AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.