1

Called to get an AC fix, talked to first guy who was awesome! Told me to email him the diagnosis I got from Firestone and that he’s get back to me,sometime passes and I never heard back so I called, took down my info said they’d call back… never got a call back.. a few days later (now maybe a little over two weeks later) I called again, talked to a third guy who I just finally said”hey I just really need a quote asap” he said he would get all the part prices together and shoot me a call.. that was august 1st. And today is the 15th..no call back and I get a text today that I should leave a review for choosing them:/ so so bummed. driving it in this heat has sucked and we wanted to support a small business.. we have decided to go else where as I can’t just wait around in this sauna any longer lol

I am sorry my guys did not get back to you, They should not have told you they would call you with a quote over the phone. It has been our policy to not quote any job with out having diagnosed it. We have found this only makes us look bad when we quote one thing then when the car get to the shop we find it needs something different. However we did tell you we will call back and we did not do that. This bad review is well deserved and I am deeply sorry that you were not treated in the manor that you deserve

- Auto-Spec Georgetown
5

They were so helpful in getting my car in for an emissions test! Very flexible with scheduling.

Glad we could help, thank you for the review

- Auto-Spec Georgetown
5

Love these guys. Fast, friendly and most importantly I trust their work! I have price checked them against dealer service and they are always better.

Thank you for the praises, and thank you for being a client

- Auto-Spec Georgetown
5

Excellent service as always!

Thank you for taking the time to review, and thank you for the stars

- Auto-Spec Georgetown
5

Excellent customer service!

so glad to hear that, thank you so much

- Auto-Spec Georgetown
5

The service was thorough and the staff took extra time to explain the diagnostic. They were highly recommended to me by my neighbor and I can see why.

Thank you for the review and thank your neighbor for us

- Auto-Spec Georgetown
5

Honest, affordable, and great service. What more could you ask for! Only place I take my cars

So glad we are your shop, thank you for taking the time to wright a review

- Auto-Spec Round Rock
5

These guys are great. I'd trust them with any vehicle, but I especially love them for my 2003 Miata. They are Miata people too, and you'll generally see 2 or 3 when taking your own in. Good communication, thorough explanation of work/need, good people!

thank you so much

- Auto-Spec Round Rock
5

Excellent service. I highly recommend

thank you for the recommendation,

- Auto-Spec Georgetown
5

Good trouble shooting skills with quality mechanics

thank you so much

- Auto-Spec Round Rock
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