Georgetown & Round Rock Auto Repair

I was told by another mechanic shop in Georgetown that I needed a new wheel bearing and wheel hub. Total cost $600+. It seemed expensive so I brought my car here to Auto Spec to have the diagnosis double checked and to compare price. They quoted me $150 less and later called me to inform me that all bearings were fine and that the noise was coming from the back tires because there was some "cupping". I will bring my car here for everything now regardless if I have a coupon for another place. It's hard to find an honest and affordable mechanic. Highly recommend!!!

We have been headed all the way to GT for some great service and repair services. We have had our Mercedes, Fords and Chyslers all serviced by Auto-Spec over the last 4 years. One instance that stands out was work done on our GLK350 from Mercedes with less than 60K miles on it. Just as the warranty expired, there was an increased noise coming from the rear of the car when accelerating. Our first stop was at Mercedes of GT where we found out the warranty lapsed a few months back, so the total bill was not covered. So with parts and labor, this would be out of pocket in the 3500-4000 dollar range, it was a rear end bearing issue and the entire back driveline and parts were to be removed. We took it to John and his team and came back with a few alternatives. One is the part source by Mercedes and installed by his team. This is normally how it works with parts being OEM but the labor rates are much better NOT going to the Benz shop. The second alternative was to source a complete rear axle and assembly out of state (used) but only a few thousand miles on the drivetrain. Needless to say, we opted for the out of state option and close to new part put on the SUV. Only took one day after the part came in and the work was completed. Guess what? Even as new the GLK was never that quiet, so it seems like the original part was not a manufactured right resulting in a huge cost to replace. Best of all, saved a ton of money by having alternatives to work with. Will continue to have all my cars serviced there or in the other location in Round Rock for convenience. Trusted advisors for all of my car needs-

Honest business with highly qualified mechanics

I only trust these guys to do any work on my vehicles!

I'm really torn about this place as their customer service really seems to vary on who you get working the counter. My mom started using this place about 6 years ago when she moved into Sun City Georgetown and she generally reports having a positive experience here. First thing in morning, I call and schedule an appointment at 430 to get her state inspection completed. Yet upon our arrival, the gentleman working the counter (dressed in a blue fishing shirt and cammo ball cap) can't find it--even though we spelled the last name multiple times. Finally he finds it in the computer but says our appointment isn't until tomorrow. Well, that sets my mom off into a tirade about how she's spent a lot of money on repairs over the years and expects better customer service. I tell her let's just go to Jiffy Lube, but then the guys wants to argue with a 79 year old for a while . When my mom finally asks for the manager, the manager simply says, "We have 3 or 4 state inspection techs inside. Pull one of them off and get this done". About 15 minutes later, the car passed and we're on our way out. On one hand, the manger quickly resolved the issue to our satisfaction, but the gentleman working the counter really needs lesson in customer service.

Love this place! My dad lives in Mississippi so it's nice to know that someone will be there to let me know what's going on with my car and let me have it straight. Everyone is very professional and the place is clean. They also have a driver if you want to go hang out somewhere else while your car is repaired or your oil is changed. They are the only AAA approved car repair in georgetown!

I drive about 30 minutes, past dozens of other mechanic shops, to this one. The first time I walked into the waiting area, I thought I was in the wrong place. It's so nice and clean! Very comfortable if you have to wait, with a complimentary Keurig coffee bar and nice seating. The mechanics are top notch, honest and hardworking. They will educate you and give you options so that you feel comfortable with the repairs or maintenance. I always leave feeling like my business is appreciated. Trust me, you will be in good hands here!

Wouldn't think of taking my car anywhere else! They really take care of their customers. Usually they can get you in and out pretty quickly, but it does get busy from time to time, if you do have to wait....the lobby is very nice with a complimentary Keurig coffee/tea bar and comfortable couches. The mechanics are very knowledgable and are willing to explain everything so that you feel comfortable with the repairs or maintenance needed. No job too big or small for these guys!

I drive about 30 minutes, past dozens of other mechanic shops, to this one. The first time I walked into the waiting area, I thought I was in the wrong place. It's so nice and clean! Very comfortable if you have to wait, with a complimentary Keurig coffee bar and nice seating. The mechanics are top notch, honest and hardworking. They will educate you and give you options so that you feel comfortable with the repairs or maintenance. I always leave feeling like my business is appreciated. Trust me, you will be in good hands here!