Georgetown & Round Rock Auto Repair

My car was repaired within one day and the service was really affordable and i'm sure a lot less than what I would pay at the dealership. The customer service was great and they provided shuttle service to pick up my car. They also gave me a $15 discount for being a first time customer. I will definitely return for routine maintenance.

I think you tell a lot about a company about how they handle a warranty repair issue and in this arena, JC Autospec really proved why they deserve so many five star reviews. My son’s rather old Buik Roadmaster needed a new a/c system, which they installed before a road trip he took to Dallas and Houston. On his way back from Houston, he got stranded in La Grange when the car would not start. I thought it may be a battery issue, but after various attempts at jumping it, he had the car towed a short distance to a local mechanic (and I drove out there to pick him up.) The La Grange mechanic looked at it and it turned out some clutch on the new a/c compressor had seized. This prevented the main belt from turning and is the reason the car would not start. The next day I spoke to JC Autospec and they had the car towed back to Austin and repaired without any quibble. We discussed whether they plan to get the warranty repair done in Round Rock or by the mechanic in La Grange. Towing it back for JC Autospec to do it, meant we did not have to drive back to La Grange again to pick it up, so they decided to do it that way. We get all our vehicles serviced by them and this experience certainly proved why it is good to stick with a company you can trust to deliver what they promise. Highly, highly recommended.

Took my BMW convertible in for new tires ordered from Tire Rack and they scratched a wheel. Most places would have tried to weasel out of it but they were up front and took care of it 100%. That kind of honesty is rare these days. I highly recommend these guys and will continue to use them.

I brought my 2001 Mazda Miata to them for a loss of power and engine shake on March 15, 2013. Thy had the tech Andy Seevers take a look at it, and came back with the transmission was slipping. The quote was $2,800 for the repair. This seemed high to me, nor did I ever noticed the transmssion slipping, not ever feeling/showing on the RPM gauge. I picked the car up, paid the $65.00 diag fee. I took the car over to Mazda South, and was told by the dealer that the u-joints were gone, and would be $956 to replace the drive shaft. I picked it up there, and took the Miata to AAMCO, who told me the u-koints were gone and would be $950 to replace the driveshaft, with new, replaceable u-joints. AAMCO could find no problem with the transmission. I talked with Jonathon at JC auto, and he could not give me a reason other then the mechanic took it for a test drive, and thought if felt like the transmisson was bad. I was really disappointed in this, I took it to them from S. Austin after reading the great reviews. Use at your own risk, it seems their mechanics are trying for more repairs for higher commision.

People like me who know how to fix their own car but don't have the tools or time come here. That is all you need to know. These guys are 100% honest, 110% competent, and will work with you to meet your needs in terms of managing repair costs. They also understand motor sport and are happy to advise on and perform modifications to make your car more track-friendly. They are a Tire Rack install partner. I once took them a car with a failing ECU, and they managed to repair it rather than replace it ... the car was laid up for a week but I saved a bundle, and that was what I needed at the time. If you like dealer credentials, John is a Mazda Certified Master Technician, and they don't give that out lightly :)

I'm trying to not let my nearly $500 bill of car repairs bias my review, although its difficult. The staff did a good job explaining what happened with my vehicle and breaking down the costs. They personally went out of their way to ensure they kept my bill as low as possible and kept the costs to a minimum. They called me to let me know what was happening with the car and prepared me for the good news and the bad news. Next time, give me the bad news first as it was quite a downer (the last time they called telling me it was $140 so far, then called again to drop a bomb on me that it was $450 so far). Ouch! Or give the customer the option, what do you want to hear first, the good news or the bad news? Just a tip. But, overall I still gave them 5-stars because I felt satisfied with their service and know they did a good job on my car.

These guys shoot you straight, have competitive pricing and do quality work. You never feel like you are being sold additional services. I take both our cars here for everything with the exception of oil changes at times just because of some great deals at other places with good management and time. Also, it's worth noting that they are closed on Saturday and Sunday. I think that speaks volumes about the management to value the time and lives of their employees. It's evident their employees like working there (which I can say about no other auto repair shop).

6 years ago, I got a quote from the VW Dealer in town on what a brake job would cost on my Jetta. And it was outrageous. I talked to the engineers I work with, and given that I don't own a garage/wasn't able to turn the wrench myself, the consensus was I should head to JC Automotive. and I have been coming back ever since. Customer Service is what they are about - this place will explain what you are having done to your car, what is broken, with quotes attached that break out part costs vs. labor. If excellent customer service, transparency in repairs, answering your questions, and advising you on how to approach complex repairs sounds good to you, well you just found your next shop. They councilled me through the purchase of my next car, a used Inifiniti. I go here for all my oil changes and general maintence as well. What more could you ask for, from a fantastic independant shop? Coffee, wifi, etc, while you wait. Worth every penny!!!

It's hard to believe I haven't written a review for this place yet. Three generations of my family use JC Auto Spec; they are the most honest auto shop we've found. Even when just a word or two of caution or worry might make us think about replacing parts or getting work done, the folks here don't bother with trying to leave doubt in our minds about when we need or don't need work done or parts replaced. Not only are they honest, their pricing is fair and very transparent. They always tell us - in detail - what was done to our vehicles, how long it took and what the possible ramifications and consequences of that work is. They don't do any work without checking with us to make sure we're okay with it. Their customer service is fantastic; theey offer free wi-fi while you wait, online tracking of service records, email coupons, AAA discount, shuttle service and staff who are willing to take the time to sit down and explain things step-by-step until you understand what they need to do to get you driving again. That level of honesty, fair pricing and great customer service add up to the one auto shop we trust to take care of our cars. I also feel it's necessary to add that no one is perfect and mistakes happen: it's how a business handles mistakes that's important. The very few times there have been any kind of problem with a vehicle we've left with JC, they have fixed the mistake and taken care of the the extra work without charging us anything. You can't beat this shop.

I love Automotive Specialist in Round Rock. A few times I have even taken my car in, they've looked at it, and it was such a small issue, they fixed it for free. Told me to come back when I had a 'real problem'. Now that is service. And when my A/C went out, they discussed 3 various cost options for me, and even talked to me about the value of just selling my car and buying a new one. Helped make recommendations on low cost, high value new cars as well since my car had 150K miles. What place turns down a repair to recommend to their customer they buy a new car, knowing they will lose business since I will have a new car? Jonathan there is AWESOME. I now will do all of my automotive needs, oil changes, etc. there. HIGHLY recommend them.